My mom came downstairs to her basement to find her outside stairwell drain was over flowing and her basement had flooded. Turns out her sump pump had gone out. These guys came out at 7:30 on a Sunday night and did everything they could to help my mom and step dad out! These guys are very professional and I will definitely be using them again in the future! Highly highly recommend them with all the effort they put forth!
David and his crew came out to help with a water heater issue in my office today and I could not have been more pleased with their promptness, professionalism, speed, and kindness. I didn’t feel pressured at all and David explained everything to me clearly and patiently. I’ll definitely be a repeat customer. Thank you David, Lisa and team!
Absolutely horrible experience! Would not recommend to anyone. Showed up well past scheduled window without notice that they would be late, did shoddy work which was only corrected when I pointed out a problem and added time to an hourly job. Took smoke breaks on an hourly job and "assistant" plumber was completely worthless. They say you get two people and make it sound like it will be faster that way, but I learned after the fact that one guy is just an "assistant". He screwed multiple things up including putting the handles backwards on a vanity, and made the job take longer. Tried to reconcile my concerns with the owner, and he had every excuse in the book, and did nothing but take off 15 minutes of labor for his guys smoke break. Customer service is everything to me as a consumer, and this was one of the worst customer experiences I've had. I'd stay far away from this company, but if you choose them, make sure to be very very specific with everything you ask, and don't expect them to do what they say.
Its very rare to get an honest quote from a tradesman, but David has taken care of us for 10 years and I always know he has my best interest in mind. If you want a honest and hardworking plumber, David is your man.
David Adams spent extra time with me, patiently & clearly explaining the possible problems & helping me get a quick, affordable solution. I will be calling them for my plumbing projects in the future!
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